These Terms and Conditions govern the use of the FOCI website, products, and services. By accessing, browsing, or making a purchase on the FOCI platform, you agree to be bound by these Terms and Conditions in full. If you do not agree with any part of these terms, you must discontinue use of the website immediately. FOCI operates as an ecommerce retailer offering eyewear and optical products within Nigeria.

All products displayed on the website are subject to availability. While every effort is made to ensure accurate product descriptions, images, specifications, and pricing, minor variations may occur. Product images are provided for illustrative purposes only and may not exactly represent the final delivered item. Measurements and specifications are provided as guidance and customers are responsible for confirming suitability before purchase.

All prices are listed in Nigerian Naira unless otherwise converted or stated and are inclusive or exclusive of applicable taxes as required by law. FOCI reserves the right to amend pricing, product availability, or promotions at any time without prior notice. Orders are only deemed accepted once payment has been successfully processed and confirmation has been issued. FOCI reserves the right to cancel or refuse any order in cases of pricing errors, stock unavailability, payment failure, or suspected fraudulent activity.

Payments made on the FOCI platform are processed through secure third-party payment gateways. FOCI does not store or have access to customers’ full payment details. By completing a transaction, customers confirm that the payment method used is authorised and valid.

Delivery services are provided through trusted third-party logistics partners and delivery timelines are estimates only. Standard delivery within Nigeria typically ranges from one to three business days, depending on location. FOCI is not liable for delays caused by factors beyond its reasonable control, including but not limited to weather conditions, logistics disruptions, public holidays, or force majeure events.

Returns and exchanges are governed by the FOCI Returns and Warranty Policy. Returned items must meet the stated eligibility conditions, including being unused and in original condition. Certain products, including customised or prescription items, may not be eligible for return except where required by law. Warranty coverage, where applicable, is limited to manufacturing defects and does not cover damage caused by misuse, accidents, or normal wear and tear.

All intellectual property on the FOCI website, including text, images, designs, logos, and trademarks, remains the exclusive property of FOCI or its licensors. No content may be copied, reproduced, distributed, or used without prior written consent. Users agree not to misuse the website, interfere with its functionality, attempt unauthorised access, or provide false or misleading information.

FOCI shall not be liable for any indirect, incidental, or consequential damages arising from the use of the website or products, except where liability cannot be excluded under applicable law. Use of the website and purchase of products is at the customer’s own risk.

Personal data collected through the website is processed in accordance with the FOCI Privacy Policy and in compliance with the Nigeria Data Protection Regulation and applicable data protection laws. By using the website, customers consent to such processing.

FOCI reserves the right to update or modify these Terms and Conditions at any time. Continued use of the website following any changes constitutes acceptance of the revised terms. These Terms and Conditions are governed by the laws of the Federal Republic of Nigeria and any disputes shall be subject to the exclusive jurisdiction of Nigerian courts.