Delivery Policy
At FOCI, we are committed to delivering your order quickly, securely, and reliably across Nigeria. We work with trusted logistics providers, including Terminal Africa, Fez Delivery and GIG Logistics, to ensure efficient nationwide delivery.
Our Standard delivery is between 1-3 business days. Delivery timelines may vary slightly based on location, order volume, or public holidays. We deliver nationwide, including Lagos, Abuja, Port Harcourt, Delta State, Northern States, South-West, South-East, and South-South regions with variable charges depending our our delivery partner rates.
Orders are processed within 24 hours on business days, while orders placed on weekends or public holidays are processed the next business day.
Delivery fees are calculated at checkout based on your location and selected delivery option. Our order tracking system is activated once your order is dispatched. You will receive tracking details to monitor your delivery in real time. If delivery is delayed or unsuccessful, our support team will contact you promptly to resolve the issue.
Please ensure delivery details are accurate. FOCI is not responsible for delays caused by incorrect addresses or unavailable recipients.
For delivery enquiries or assistance, please contact our customer support team via hello@foci.ng

